MARKHAM, ON (PRWEB) September 14, 2005
pulse, a leading provider of innovative telephony solutions, today announced the release of its latest solution pulsehmp. Host Media Processing (hmp) is the next step in the evolution of voice automation technology.
The pulsehmp solution transfers voice and network processing from traditional telephony boards and into the host computers CPU. This leverages the increasing power of todays computers and replaces specialized telephony hardware.
Many small and medium sized businesses have avoided telephony advancements because of the high startup costs for specialized hardware. pulsehmp provides an economical alternative for companies wanting services like audiotext, auto attendant, voicemail, soft PBX, or unified messaging. pulsehmp is a perfect solution where T1/E1 is expensive to provision. Total cost ownership is further lowered by simpler maintenance, support and deployment. With the use of VoIP and SIP, pulsehmp enables the enterprise to centralize operations.
As pulsehmp is a software-based, media solution, it only requires software licensing and installation. It offers many of the standard features like DTMF, play, record, one-to-one, fax, and conferencing. It also supports speech recognition and text-to-speech functionality. General purpose servers and components like CPU and network cards enable simpler and cost effective support, maintenance and deployment.
pulsehmp addresses the next generation network where IP (SIP/H323) is expected to completely dominate, says Suresh Patel, sales engineer at pulse. The market trend in telecommunications and IT is toward open and standards-based software. pulsehmp is strategically positioned to take advantage of IP environments and generic and readily available hardware.
The first phase of pulsehmp was successfully built on Aculab Prosidy S HMP and Dialogic NetStructure HMP.
With installations in over 35 countries around the world, pulse maintains its global presence as a leading provider of innovative telephony solutions. Drawing on its operational and application expertise, pulse delivers flexible and affordable platforms while offering 24/7 technical support and professional consultation. pulses award-winning products include pulsevoice for IVR/ASR, pulsesoftswitch for flexible switching, pulsecms for call center management, pulsesmartdialer for automated outbound dialing, and pulseconference for audio conferencing services. Further information about pulse is available at http://www.pulsevoice.com.
Product or service names mentioned herein may be the trademarks of their respective owners.
For more information about pulse, please contact:
pulse the heartbeat of voice communications
public relations department
90 nolan court, suite 1a
markham, ontario, canada L3R 4L9
T 905 754 4100