3am Labs Releases First Complete Off-LAN Remote Support Package

Woburn, Mass. (PRWEB) September 27, 2005

3am Labs (http://www.3amlabs.com) today announced the addition of configuration management and advanced customizable alerts to its award-winning LogMeIn IT Reach, making it the only remote management package that provides corporate IT managers with an easy-to-use, proactive and cost-effective way to track, diagnose and fix IT issues for remote systems and traveling workers — from deployment to performance monitoring to incident resolution

The latest upgrades make LogMeIn IT Reach the only “off-LAN” remote management and support tool with enhanced functionality for managing multiple computers, including the ability to group and configure computers and monitor their performance based on criteria that best meets organizational needs.

“We were looking for remote management software with a console to administer all of our 250 workstations through one interface and flexibility on permissions to setup security groups within our IT staff. We found those and a lot more in LogMeIn IT Reach,” said Blair Whitworth, COO of PRO-TAX, a tax preparation and filing service with 25 locations in Virginia, West Virginia and Tennessee. “Since installation, we have experienced improved response times, faster installations of tax software and a significant reduction in the need for IT staff to travel between offices.”

“Enterprise IT organizations need a cohesive way to manage remote systems and users without straining resources — be it people, budget, or the network itself,” said Michael Simon, CEO of 3am Labs. “LogMeIn IT Reach automates critical functions and, in line with IT Support Best Practices, provides system administrators with the ability to proactively monitor, diagnose and solve system issues. Network configuration, geography, and physical access to a machine become irrelevant.”

Engineered by the makers of RemotelyAnywhere — the award-winning remote systems administration tool used by thousands of enterprise IT organizations worldwide — LogMeIn IT Reach (http://itreach.logmein.com) brings the tools of RemotelyAnywhere to mobile and remote laptops, desktops and servers. IT Reach automatically connects to remote computers, which identify themselves through a secure beacon™ when they come online.

LogMeIn IT Reach Enhancements

Management of Multiple Computers

Leave a Reply