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23Mar/140

Vocomo Announces Voice-over-IP Interactive Voice Response Product Supporting VoiceXML 2.0, SIP, H.323, and RT

Cupertino, CA (PRWEB) October 17, 2004

Today, Vocomo® Corporation, the pioneer in next-generation Interactive Voice Response (IVR) systems, announced immediate availability of its new open standards Voice-over-IP (VoIP) IVR platform: VocomoVoice® Response for VoIP. This network-attached IVR platform allows businesses to efficiently deploy their customer service applications in a single IP-centric network.

Intended for customer self-service and call centers with less that 30 agents, Vocomo has launched a new generation of IVR products that enable a significantly lower total cost of ownership. This advanced VoIP IVR software, with support for VoiceXML, SIP, H.323, and RTP, enables developers to build flexible, scalable, and cost-effective IVR applications. With VocomoVoice Response for VoIP, enterprises and service providers can realize the multitude of business benefits IP Telephony has to offer. Organizations can reduce costs, enhance productivity, improve customer service, and simplify management as they move toward an IP-centric communications model. Vocomo Voice Response for VoIP is the next step in telephony software innovation and IP Telephony for IVR systems.

“A network-attached IVR platform offers clear and compelling benefits for enterprise communications,” said Danny Lange, CEO of Vocomo. “Allowing all communications to flow over a single infrastructure – the network – lowers installation and maintenance costs, makes it easier and more affordable to deploy IVR systems for phone automation, and provides a flexible application environment that enables voice and data to more easily work together.”

VocomoVoice Response for VoIP is designed for a server platform based on Intel architecture, and integrates with Intel® NetStructure™ Host Media Processing software in place of specialized digital signal processor (DSP) boards for call handling and control. The media processing functions are handled on the host CPU, increasing performance while lowering overall system costs.

“By designing standards-based building blocks from Intel into their platform, Vocomo is able to deliver a flexible, scalable solution to the marketplace,” said Sandra Rivera, director of marketing, Modular Communications Platform Division, Intel. “This high performance solution will reduce the deployment time and total cost ownership of new converged communications applications.”

VocomoVoice Response for VoIP offers integrated WebSphere Speech Technologies from IBM. These automatic speech recognition and text-to-speech technologies enable enterprises to incorporate speech easily into their customer-facing telephony applications.

“IBM is delighted to be selected as provider of top quality speech technology incorporated by Vocomo into solutions for small and mid-sized enterprises and service providers,” said Alistair Rennie, IBM Vice President Marketing and Sales, Pervasive Computing. “In an increasingly competitive business environment, those businesses are seeking advanced contact center technologies to differentiate themselves through superior customer service. The combined Vocomo - IBM offering is helping businesses achieve that goal.”

Benefits of VocomoVoice Response for VoIP

Vocomo’s software moves IVR solutions from the domain of custom software and specially designed telephony boards to an open software model for standard high-volume computing platforms. Vocomo’s move offers significant advantages.


Lower cost of inventory and startup – initial capital investment is smaller

Lower development costs – development systems do not require specialized hardware

Lower deployment costs – software is less expensive to install and configure than hardware

Lower sparing costs – hardware can be used for multiple functions

Lower maintenance costs – maintenance is easier and less training is needed when system configurations are standardized

Integrated speech technologies – increased levels of automation in customer facing-applications

About Vocomo® Corporation

Vocomo is a leader in next-generation Interactive Voice Response (IVR) products for the enterprise market. Vocomo is making IVR systems more affordable and accessible to customers through standards-based technology. Vocomo's next-generation IVR product line — VocomoVoice® — enables companies to easily and quickly deploy automated phone services that can improve employee productivity, reduce costs, increase customer satisfaction, and create new revenue opportunities. VocomoVoice allows companies to extend existing or new Web applications to be accessible by any phone at the lowest total cost of ownership. Vocomo's technology fellow travelers include leading organizations, such as Intel, Dell, IBM, Brooktrout, and ScanSoft. Vocomo is a privately held company based in Cupertino, California. For more information please visit http://www.vocomosoft.com or call toll free 1.800.780.8626.

CONTACT:

Vocomo Corporation

info@vocomosoft.com

Toll free: 1.800.780.8626

Phone: 1.408.253.8626

Intel and Intel NetStructure are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

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13Mar/140

Sangoma Technologies Announces Premium T1/E1/J1 Voice Support For Asterisk And Other Pc-Based Voip Projects

Toronto (PRWEB) February 23, 2005

Sangoma Technologies Corporation (TSXV: STC) (http://www.sangoma.com), a leading provider of connectivity hardware and software products for WANs and Internet infrastructure, announces that its family of AFT (Advanced Flexible Telecommunication) T1/E1/J1 voice/data cards are now customized to work with Asterisk, the free Linux PBX software that is revolutionizing telecommunications on VoIP and conventional telephone networks.

Capable of handling both voice and data and supporting all popular open source projects including Asterisk, YATE, SIPxchange, OpenPBX and others, the A101, A102 and A104 offer a new market standard for performance, reliability, compatibility, support and ease of installation. With less demand on the host CPU, Sangoma's WANPIPE® drivers take advantage of the AFT technology to substantially reduce the processing required to handle TDM voice calls. This reduces the CPU's workload and results in fewer dropped calls, less jitter and better voice quality for callers.

"In all companies of any size, telephone connections are at least as vital as the electricity supply," says Sangoma Technologies President and CEO David Mandelstam. "For soft PBX technology to succeed, reliability and perfect voice quality have to be a given, even before a user can begin to enjoy the powerful and customizable features this technology offers. Our role in this enterprise is to provide the quality in TDM interfaces that allow the soft PBX and VoIP community to realize the potential of all their hard work and imagination."

"Sangoma's family of AFT voice/data cards enables it to offer a new price/performance standard that the competition cannot match," says Halo Kwadrat's Vice-President Michal Bielicki - Sangoma's distributor in Europe. "With Sangoma, we expect to both dominate and expand the integrated T1/E1/J1 connectivity marketplace based on their quality and unparalleled technology."

"The true promise of AFT technology lies in our ability to field upgrade not only the device driver code, but the card's FPGA firmware as we improve our TDM voice support," adds Mandelstam. "Projects already under way include hardware level PRI support and true time-slice channelization on-board. These improvements plus others related to echo and codec manipulation can be retrofitted to existing AFT hardware as they become available."

AFT card features:

·    Compatible and Flexible -- Sangoma's voice/data cards are self-sensing for 3.3v and 5v PCI slots and software configurable for T1, E1 or J1. They share interrupts properly between themselves and other PCI compatible devices, supporting unlimited numbers of cards per PC chassis. The AFT series cards all conform to the 2U form factor, both in height and length, allowing users to install many cards in a slimline 2U chassis so as to maximize server capacity.

·     Rock Solid Data Modes -- In mixed voice/data installations, the data streams are separated out in hardware and handled completely independently of the voice channels by Sangoma's standard WANPIPE® data handlers that have been carrying IP traffic for many years. Only the voice-related traffic gets diverted to the Asterisk system. The result is a system that is totally reliable, fast and well managed, while the CPU load is drastically reduced.

·    Certification -- Certification compliance is critical to every Sangoma customer. All Sangoma voice/data cards have undergone CE, FCC part 15 and FCC Part 68 certification, and every board is properly marked.

·    Sangoma Trust and Quality -- As part of its commitment to quality assurance, each Sangoma card is individually inspected and burned-in prior to shipment in protective anti-static wrap complete with cables, manuals and CDs. The result is a very low dead-on-arrival rate and high reliability in service.

Sangoma Technologies' current solution set includes:

·    WANPIPE® internal media gateways, transporting TDM voice, IP data and video over T3/E3, T1/E1, ADSL and serial links ·    High performance and reliable communications modules for OEM projects involving ATM, Frame Relay, X.25, SS7, HDLC, BiSync and other protocols . The WAN Edukit™ protocol teaching tool for educational institutions ·    POS (Point-of-Sale) interface cards for security and customer loyalty applications

About Sangoma Technologies Corporation Founded in 1984, Sangoma develops and manufactures wide area network (WAN) communication hardware and software products, with an emphasis on the PC platform. The communications solutions, voice, data and video gateways support all popular WAN networks, line protocols and all standard PC operating systems and platforms including Linux, Windows, FreeBSD, Sun Solaris, NetWare and DOS. Sangoma Technologies Corporation is publicly traded on the TSX Venture Exchange (TSXV: STC - News).

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More Cpu Press Releases

20Jan/130

LifeTopix Integrates with iOS Reminders App to Leverage Siri Voice Control


Austin, Texas (PRWEB) November 14, 2012

LightArrow, Inc. has released a major update of its popular Life

9Jan/130

GL Conveys Echo, Delay and Voice Quality Analysis of Voice Calls in VoIP, TDM, 2-Wire, and Mobile Networks.


Gaithersburg, Maryland (PRWEB) October 04, 2012

GL Communications Inc. a leader in providing PC-based test, analysis and simulation products and consulting services to the worldwide telecommunications industry, conveyed today the availability of its software solution for Echo, Delay and Voice Quality Analysis of Voice Calls in VoIP, TDM, 2-Wire and Mobile Networks.

Speaking to media persons, Mr. Vijay Kulkarni CEO of the company said, GL's Echo Measurement Utility (EMU) software is an offline adjunct analysis application (under control of VQuad) that compares the source and received files to determine echoes and delay of echoes. EMU software assesses sidetone, line, and acoustic echo and the corresponding delays.

He added, GLs EMU Software measures Echo Path Delay (EPD) and Echo Return Loss (ERL) of voice calls. Echo can be as simple as sidetone, or more complex such as line, and acoustic echo. The EMU when combined with GL's VQuad, Dual UTA, T1/E1 Analyzers, RTP Toolbox, WEBViewer. or Voiceband Analyzer, additional voice quality metrics such as round trip delay (RTD), voice quality, and noise can also be measured.

Mr. Kulkarni further added, To provide a comprehensive assessment of voice quality irrespective of network type, GL has combined various tools together into one platform consisting of VQuad, Dual UTA, USB T1 E1, and WEBViewer. This platform provides the ability to make VoIP, TDM, and Mobile calls from any fixed or mobile location. All interface flexibility is provided (2Wire, 4Wire, VoIP, TDM, and Mobile) within the Dual UTA and USB T1 E1 Analyzers. In addition, VQuad provides algorithms for signaling, voice transmission, and voice quality assessment. WEBViewer provides the central point where voice metrics are stored and displayed through a WEB interface.

Important Features

21Oct/120

Innovative New Apps Recently Featured on the NationWide NewsWatch Show: Share Your Voice and PowerPay


(PRWEB) August 31, 2012

A new mobile app by EZPrints lets the voters voice be heard on the important issues of the day by sending the candidates a printed postcard directly from an iPhone. Its called Share Your Voice and the app allows voters to take a photo of anything they want the candidates to address, attach a message and then have both that photo and message turned into a customized printed postcard which will be mailed to either presidential candidates campaign headquarters. The Share You Voice app is available for the iPhone free of charge in the Apple store and each personalized 4x6 postcard costs only 99 cents. If speaking out on the issues is important, consider this a simple three-step process to political action. For more information, head to http://www.shareyourvoice.com/

To see the video on EZPrints, please go to: http://bit.ly/EZPrints

Powerpay is an app by AppCharge that turns any Apple iPhone, iPad, iPod Touch and most Android devices into a payment terminal giving merchants the ability to accept credit cards virtually anywhere. Ideal for business on the go, AppCharge features an optional card reader and a touchpad for customer signatures. It also e-mails electronic receipts and allows merchants to keep an electronic inventory of their receipts making paper receipts a thing of the past. As businesses move towards a more digital and mobile world, AppCharge is an affordable solution to mobile payment processing. Its available now on the iTunes App Store and Google Play. For more information, go to http://www.powerpay.biz/goappcharge.

To see the video on Powerpay, please go to: http://bit.ly/PowerPay

NewsWatch is a weekly 30-minute consumer oriented television show that airs nationwide. NewsWatch regularly features top travel destinations, health tips, technology products, medical breakthroughs and entertainment news on the show. The show airs in 180 markets nationwide as well as all of the top 20 broadcast markets in the country, and is the preferred choice for Satellite Media Tour and Video News Release Distribution. For more information, head to newswatchtv.com







15Oct/120

United States Military Academy at West Point Awards Contract for their New Giant Voice Systems to ATI Systems


East Boston, MA (PRWEB) July 25, 2012

Acoustic Technology Inc. (ATI Systems) of East Boston, MA is pleased to announce its mass notification system was successfully installed at the United States Military Academy at West Point for a comprehensive mass notification solution. The system will assist and alert personnel in the event of an emergency and allow leadership to rapidly communicate critical response information.

The United States Military Academy at West Point is a major military icon. The United States Military Academy has been educating, training, and inspiring leaders of character for United States Army and for the nation for more than 200 years. With 600 admin staff and approximately 5,000 undergraduates, the academy sits on scenic high ground overlooking the Hudson River, 50 miles (80 km) north of New York City. The entire central campus is a national landmark and home to scores of historic sites, buildings and monuments.

ATI Systems was awarded the contract to install a complete turn-key notification system capable to provide real-time emergency and essential information through a Giant Voice (GV) alert systems to personnel located on the West Point, United States Military Academy. The system consists of 11 High Powered Speaker Stations (HPSS16), 2 Outdoor Speaker Units (OSU) and controlled by 3 Central Control Stations (CCU).

The installed system has excellent intelligibility of speech and voice clarity, natural sounding and free of distortion so that personnel easily understand information and directions. The GV system is activated via wireless radio frequency. The GV system speakers were installed on freestanding poles and on existing buildings. The speakers are weather resistant and can operate in all environmental conditions consistent with the geographical areas of West Point, NY.

The central control stations are used for activating, controlling and monitoring the entire system. The control stations provide an interface to allow a typical CD to connect to control station using an audio jack to allow the user to play external music using a CD player, MP3 player or connect to a computers audio output to play .wav files. The control stations are fully integrated with the existing DesktopAlert software. The integration with the DesktopAlert system allows the operator to send emergency notification messages to network computers in addition to activating the ATI system from any computer on the school network.

The central control stations are configured with ATI Systems proprietary MassAlert

10Oct/120

Android Concierge Solution Gets Its Voice from NeoSpeech VoiceText Software


Santa Clara, CA (PRWEB) September 12, 2012

NeoSpeech, a leader in text-to-speech (TTS) software and speech-enabled solutions, announced today that NTT Docomo, a major Japanese voice services carrier uses NeoSpeech VoiceText software for their own Siri-like voice activated concierge solution, Shabette Concier, for Android Smartphones.

Shabette Concier lets you use your voice to send messages, schedule meetings, place phone calls, and more, similar to Apples iPhone Siri application. Shabette Concier, however, also responds to questions and provides answers by using leading content providers such as Wikipedia.

NTT Docomo spokesperson described their new app as an advanced voice-activated user interface that enables customers to intuitively and directly operate services and smartphone features with voice commands. Shabette Concier is currently available in Japanese and available for Android smartphones version 2.2 and higher.

About VoiceText

VoiceText is computer software for use in speech recognition, speech synthesis, speaker verification, and voice morphing; computer game software and educational software in the field of speech recognition, speech synthesis, speaker verification, and voice morphing.

About NeoSpeech

NeoSpeech, Inc. is a leading provider of text-to-speech (TTS) and speech-enabled solutions. The company offers flexible, innovative products for the mobile, enterprise, entertainment and education markets. NeoSpeech is a privately-held company, headquartered in Santa Clara, California. Visit http://www.NeoSpeech.com to experience world-class, natural-sounding TTS voices.







Related Computer Press Releases

23Mar/120

Everest Group Brings the Voice of Large Enterprises to CloudConnect


Dallas, Texas (PRWEB) January 25, 2012

Everest Group has assembled a group of 14 large enterprise IT leaders, service providers, and vendors to discuss a topic of growing urgency throughout the cloud computing industry: How do Fortune 1000 companies prepare for the cultural, social and career development issues that can scuttle the best-laid technical plans for moving from traditional enterprise IT to cloud computing?

The group will gather at the CloudConnect event February 13-16 in Santa Clara, Calif.

The conference track discussing this topic, called Organizational Readiness, will feature senior IT leadership from the following companies:

AT&T

Rio Tinto

Dell

Best Buy

Ancestry.com

Intercontinental Hotels Group

Novartis Pharmaceuticals

X.commerce, an eBay company

In addition, notable cloud thinkers such as Simon Wardley of CSCs Leading Edge Forum, David Linthicum of Blue Mountain Labs, Clayton Pippenger of Quest Technologies, John Lake of Panasas, and Francesco Paola of Cloudscaling will offer insights from their work with multiple large enterprise and service provider clients.

Public cloud services like Amazon Web Services, Rackspace and Microsoft Azure have seen rapid growth in the past two years, adding services that make these early leaders more and more attractive to enterprise IT departments.

As a consequence, CIOs and IT department leaders have become more comfortable with the technical and engineering challenges of cloud migration. The next hurdles to overcome for many of these organizations, however, are cultural. Todays enterprise IT org charts were designed when client/server architectures were the norm. Cloud services, however, require fundamental shifts in technical skills, internal customer relations, pricing and evaluation criteria to achieve the benefits cloud promises.

The four-session track will feature topics including:


How to keep legacy cultures from eating your next-generation strategy.

Why flexible governance models will become the norm in cloud IT.

Grief counseling for the CIO: What can the executive team do to support IT leadership as the transformation to cloud unfolds?

Where to find and how to cultivate the cloud computing skills your IT function must have to be successful.

These enterprises, vendors and service providers offer an incredible diversity of cloud migration experiences, said Scott Bils, who chairs the track and is also the Partner at Everest Group who leads the firms Next-Generation IT practice. Anyone who wants to learn more about the challenges of moving to cloud from an organizational and cultural standpoint wont find a better opportunity to learn than from these folks.

CloudConnect has always had a strong representation throughout the technical community, said Steve Wylie, general manager of CloudConnect. But the large enterprises weve gathered for the Organizational Readiness track will give our attendees interested in organizational and business implications of cloud a new and compelling reason to attend.

About CloudConnect

CloudConnect, produced by UBM TechWeb, is the defining event of the cloud computing industry. As both a conference and an exhibition, CloudConnect's goal is to chart the course of cloud computing's development by bringing together enterprise IT professionals, developers, infrastructure and service providers and cloud computing innovators. UBM TechWeb has produced cloud events that define and frame cloud computing discussions since June 2008, and recently expanded the CloudConnect event brand to Chicago and Bangalore, India, in addition to the flagship Santa Clara event. CloudConnect is a one-of-a-kind event that encompasses the entire cloud computing ecosystem featuring a Launch Pad program, IT & Developer workshops and a full conference program. For more information visit: http://www.cloudconnectevent.com.

About Everest Group

Everest Group is an advisor to business leaders on the next generation of global services with a worldwide reputation for helping Global 1000 firms dramatically improve their performance by optimizing their back- and middle-office business services. With a fact-based approach driving outcomes, Everest Group counsels organizations with complex challenges related to the use and delivery of global services in their pursuits to balance short-term needs with long-term goals. Through its practical consulting, original research and industry resource services, Everest Group helps clients maximize value from delivery strategies, talent and sourcing models, technologies and management approaches. Established in 1991, Everest Group serves users of global services, providers of services, country organizations and private equity firms, in six continents across all industry categories. For more information, please visit http://www.everestgrp.com and research.everestgrp.com.

For more information about Everest Group and its consulting and research capabilities, please visit http://www.everestgrp.com, email info(at)everestgrp(dot)com or call +1-214-451-3000.

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More Tech Press Releases

2Jul/110

Mobile Voice Recording, A New Cloud-Based Service From GemaTech

Mobile Voice Recording, A New Cloud-Based Service From GemaTech











(PRWEB) March 10, 2010

GemaTech has developed the technology to enable any organisation or individual to voice record any phone call made from a smartphone or triggered via a web-enabled device, which is digitally recorded, stored and replayed via GemaTech’s highly secure and resilient data storage network and super fast search and retrieval portal. Users of GemaTech’s smartphone voice recording solution can also benefit from lower calling charges as it uses traditional PSTN (Public Switched Telephone Network) to deliver the calls.

For years organisations have realised the benefits of voice recording landline phone calls, especially in helping to resolve disputes with customers and suppliers quickly, which itself helps to minimise damage to brand and reputation. But until now the technology has been limited in its ability to voice record phone calls made from mobile devices both securely and reliably.

The requirement to voice record phone calls made over the mobile network is increasing as the number of people working remotely has risen dramatically. According to the UK National Statistics Agency, 3.1 million people are now officially home-based workers, of which 2.4 million are teleworkers. The financial sector is also under increasing pressure to record calls due to present and likely future regulation:

Since March 2009 financially regulated organisations have had to record and store all telephone conversations and electronic communications relating to client orders and the conclusion of transactions in the equity, bond, and derivatives markets as required and regulated by the FSA (Financial Services Authority) in the UK. Voice recording phone calls is also the best way to identify market abuse and to increase visibility of financial transactions and processes.

The FSA is expected to make an announcement shortly on the current mobile recording exemption included in the 2009 regulations.

GemaTech CEO Graham Chick explains further, “Working patterns are continually evolving and the steady increase in the mobile workforce will continue. Mobile working, coupled with the anticipated increased FSA regulation means that voice recording of both landline and mobile conversations will become the accepted standard by everyone. By deploying a cloud-based, fully distributed service, organisations can build additional resilience into their mobile voice recording solution as well as taking away the cost of maintaining office based voice recording equipment. ”

GemaTech have also partnered with Voxsmart, official BlackBerry Alliance members, to provide a fully managed cloud-based specialist voice recording solution for BlackBerry smartphones. Both the GemaTech smartphone and BlackBerry solutions enable GemaTech to provide a hosted mobile voice recording solution to the vast majority of the corporate mobile phone market.

For further information please contact Karen Jones on 0845 345 8718

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Vocus©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.







More Tech Press Releases

6May/110

Virtual reality with voice conferencing? This is it !!! travelerville.com ….It’s a FREE service.

Virtual reality with voice conferencing? This is it !!! travelerville.com ....It's a FREE service.










(PRWEB) October 13, 2001

Our unique server provides 3D virtual worlds and full duplex voice audio conferencing. Each person is presented by an avatar, which is a head of a human, object, or an animal. Most of the avatars have unique expressive behaviors built in. Users create a screen name to use when they are on the server. We schedule events for birthdays, some holidays, and other interactive events. We cater to all ages and moderate the public spaces, so all users have a enjoyable time. Users can also create "locked" spaces for private get-togethers. The client program can be downloaded from our site and the server will handle connections from 28.8K to broadband speeds. Minimum system requirements are a Pentium 100 Mhz cpu or higher, Windows 95, a microphone and speakers, or combo stereo headset/microphone. Voice quality is very clear and we get visitors from all over the world. So, come on in and visit us, bring your friends, or meet new people. Bringing the world together in our world...the Travelerville server.


















Vocus©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.







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