3rd Wave and Rigpa Tech Partner to Offer Advanced Quality VOIP
Washington, DC (PRWEB) May 5, 2006
3rd Wave Consulting and Rigpa Tech (http://www.rigpa.biz), today announced a partnership to provide Advanced Quality VoIP service for small to medium sized business. Rigpa Tech’s IT ON! network performance intelligence platform enhances VoIP service quality from 3rd Wave’s 3Q-TX. Built on the powerful EM7 platform, 3G-TX with IT ON! is immediately available for deployment from Rigpa Tech or 3rd Wave.
With IT ON!, the entire IT infrastructure performance is monitored and managed in one affordable web-based interface. IT ON! subscribers will have immediate information technology service quality monitoring and management capabilities allowing them to be proactive toward maintaining high availability. IT ON! provides on-demand application intelligence for improving 3rWave’s 3G-TX VoIP service and support.
“Our 3G-TX VoIP offering is greatly enhanced by operational management from IT ON!” said Mike Conwell, President, 3rd Wave Consulting. “Rigpa Tech provides information technology infrastructure and services monitoring alarms on the depended services that supply our 3G-TX systems. This results in better customer experience with applications and improved operational service quality.”
“Rigpa Tech is eager to partner with 3rd Wave to improve VoIP to Advanced Quality levels with IT ON!” said Pete Zawadzki, Rigpa Tech President. “In partnership with 3rd Wave, we provide the management tools for high availability networks and applications like VoIP. In-house or out-sourced service providers benefit from our faster, better and lower cost IT ON! solution.”
3G-TX with IT ON! is an Advanced Quality VoIP service for small to medium companies. The IT ON! inter-related databases collaborate to improve service quality. When deployed, IT ON! auto-discovers devices and related network services, and then automatically correlates them into business efficient categories. This allows greater manageability and flexibility in real-world IT environments. The IT ON! hosted system is built to overcome conventional management tools limitations, which cost too much to support and provide little return on investment.
Using IT ON! dramatically advances IT efficiency and service delivery with an intuitive portal connecting major IT support components. The all-in-one platform improves user’s performance leading to reduced mean-time-to-repair. IT ON! increases overall system and service availability by monitoring depended services to proactively warn on impending network failures.
About 3rd Wave Consulting
3rd Wave is a Wall-to-wall VoIP communications company for the small to medium size business. 3rd Wave started has a management and IT consulting company and quickly became the developer and manufacture of their 3GTX product as well as a VoIP carrier.
About Rigpa Tech
Rigpa Tech created IT ON! to bring the powerful capabilities of ScienceLogic’s EM7 to the on- demand marketplace. The IT ON! hosted solution is quickly being recognized as a powerful application to enhance on demand offerings with a pay-as-you use pricing.
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