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24May/110

5 Top Reasons For Businesses Calling Help Desks Should Never Happen

5 Top Reasons For Businesses Calling Help Desks Should Never Happen










New York, NY (PRWEB) July 12, 2007

According to a recent study done by a California business computer help desk company, 85% of all calls come from 5 reasons. The number one reason, at 32%, is slow running computers. The other top four problems help desks respond to are: 22% application issues, 14% operating system problems, 9% security issues and customers frustrated by inability to print at 8%.

Dan Scolnick. President of IT Computer Support of New York, one of the fastest growing IT outsourcing companies in the country, says those support calls cost companies

o     Support charges

o     Time / lost work

o     Lost or stolen data

o     Lost focus

o     Aggravation

Companies that experience these 5 problems have a clear indication they have an inadequate level of computer support. They are losing time, business opportunity and money due to recurring problems that are 100% preventable.

IT Computer Support of New York is eliminates the fundamental causes of those support calls through proper configuration of computer network. We do not "fix" the recurring problems over and over again. We eliminate recurring problems, we do not turn your recurring computer failures into an on-going revenue stream.

The majority of our support calls are for advice and help on increasing business efficiency and additional functionality of the business computer network. Our motto is: "we do IT right the first time" and our customers benefit from the difference.

Call IT Computer Support of New York, the IT outsourcing people. ITCSNY specializes in small and medium sized businesses. IT Computer Support of New York serves New York, New Jersey, Connecticut, Pennsylvania, Chicago and San Francisco and is PC and Apple certified. Reach IT Computer Support of New York at 1-877-752-6283 or visit them on the web at http://www.itcomputersupportnewyork.com.

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