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The Conference Board Presents a Web Cast of Making Offshore Outsourcing Pay Off: Avoiding Failure and Disappointing Outcomes, with Featured Panelists from Argea

The Conference Board Presents a Web Cast of Making Offshore Outsourcing Pay Off: Avoiding Failure and Disappointing Outcomes, with Featured Panelists from Argea

Princeton, NJ (PRWEB) July 1, 2005

Argea announced today that Ram Iyer, Founder & CEO of Argea, the outsourcing consulting company, and Sid Milstein, former President of Global Processing for GE Capital and Argea’s BPO Practice Leader, will be a featured panelists in the second of three web seminars presented by The Conference Board, entitled Making Offshoring Pay Off: Avoiding Failure and Disappointing Outcomes.

The web cast, offered to corporate decision-makers and influencers, addresses key requirements that assure success and achieve business outcomes in offshore outsourcing and is designed to help US companies improve their global competitiveness in a time when challenges are emanating from countries all over the world. The timely content of the web cast is derived from The Conference Board’s recent publication Beyond Cost; Financial and Operational Risk.

Increasingly, outsourcing and offshoring is producing a competitive ‘leveling’ effect for companies that are struggling to maintain and gain market share, customers and profitability. Outsourcing and offshoring can be both defensive and offensive weapons that stave off competitive threats and secure access to new markets and customers. For a growing number of companies in highly competitive industry sectors, outsourcing and offshoring is no longer viewed as an option, but rather as an imperative.

Said Ton Heijmen, Senior Outsourcing/Offshoring Advisor to The Conference Board, “Whether a company chooses to implement an offshoring strategy or not, the Conference Board’s decision-making framework provides a 360 degree view that enables a holistic approach and considered decision making. Following this framework will help companies achieve success with their offshoring strategies.”

However, decision-makers in US companies need to be well-informed about risks and opportunities before launching outsourcing and offshoring initiatives. Ram Iyer, CEO of Argea, said, “We have found, from working with clients - and from an international survey we conducted in 2004 - that companies embarking on outsourcing and offshoring repeat the mistakes of others, across industries and company sizes. Leveraging the knowledge of experienced practitioners will dramatically improve the outcomes of these projects. The Conference Board is performing a much-needed service in guiding companies on how to think it through.”

Sid Milstein, the EVP and BPO Practice Head for Argea, will bring the perspective of a highly accomplished practitioner of offshore outsourcing to the panel. He was one of the early pioneers in developing GE’s offshore processing capability in India and Mexico, serving as President of GE Capital’s Global Processing Services from 1997 to 2001 and SVP of Six Sigma Quality at GE Technology Management Services. Sid is a Six Sigma Quality Leader and was with GE for over 25 years. “Competitive pressures are only increasing the pace of global processing. Successful companies need to not only identify and implement strategies that ensure an effective outsourcing process, but also strategies that provide proven quality and control processes,” said Milstein.

Additional information and registration details about Making Offshoring Pay Off: Avoiding Failure and Disappointing Outcomes can be obtained on The Conference Board’s event web site at Alternately, telephone registration is accepted by calling The Conference Board at (212) 339-0345.

About The Conference Board

The Conference Board creates and disseminates knowledge about management and the marketplace to help businesses strengthen their performance and better serve society. Working as a global, independent membership organization in the public interest, The Conference Board conducts research and webcasts, convenes conferences, makes forecasts, assesses trends, publishes information and analysis, and brings executives together to learn from one another. The Conference Board is a not-for-profit organization and holds 501 (c) (3) tax-exempt status in the United States.

About Argea

Argea's Mission is to help US-based businesses become more globally competitive by intelligently choosing and collaboratively integrating global resources and technologies to drive business performance. Argea’s experienced practitioners have deep business experience and many years of outsourcing experience, and are committed to making outsourcing successful for more companies. Argea provides consulting and outsourcing management services across the outsourcing lifecycle. To find out how Argea can help your business, please visit our website at

Company Contact:

Lee Swindall, VP Marketing

12 Roszel Road

Princeton, NJ 08540

608-987-1450 (Direct)


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