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Computer Franchise Expands in Cleveland Area

(PRWEB) January 24, 2004

Throw some shrimp on the barbie and forget about your computer problems. Brian and Carrie Rosenfelt have expanded Computer Troubleshooters, an Australian computer franchise, in the Cleveland area. Ranked the #1 Tech Support franchise by Entrepreneur magazine (January 2004), Computer Troubleshooters provides a complete range of onsite computer services including repair, upgrade, and networking to small businesses at a competitive price. Operating in 12 countries with over 150 locations worldwide, Computer Troubleshooters is the world’s largest computer service franchise.

The Cleveland residents have opened the newest location in Independence. A veteran of the computer industry Brian will offer a wide range of services, including virus protection, networking, back up systems, disaster recovery, system monitoring and training. As a CPA, Brian is uniquely qualified to provide consultation, implementation and training in accounting systems for small businesses.

CT Independence will specialize in helping small businesses evaluate their needs and maintain a stable computing environment. “Our services will go beyond just fixing computers” said Brian Rosenfelt of CT Independence. “We feel it is important to get to know our client’s business in order to effectively solve their computer problems. We work with our customers to minimize computer failures and their impact on our client’s day-to-day operation.”

“Our customers, especially our small business clients, need the convenience of onsite service. They can’t afford to disconnect their PC, drive it to a computer store, then wait a few days for their repair or upgrade” said Chip Reaves, National Director for Computer Troubleshooters USA. “Our customers depend on their computers every day, and most prefer the speed and convenience of onsite service. By using a network of small, independently owned franchises instead of a high-overhead corporate approach, we’re able to provide personalized services at a competitive price to our customers and maintain a profitable bottom line as well.”



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